Timeline gives you a record of the confirmed work associated with a journey.
What it is
A chronological view of logged activities and the people connected with them.
Where to find it
Open a journey, then select Timeline.
What you can do
Review and understand the work recorded for the journey, and by whom.
Add more activities manually.
What your client sees
The activity timeline is agent-only. Your client never sees this view.
[SCREENSHOT: p17 - Timeline tab]