Accessing Rayse from the Mobile App
Where to download the Rayse mobile app, how to sign in using your MLS access, and what to do if the app does not open correctly.
The Rayse mobile app allows you to manage your work while you are away from your desk. Your MLS provides your access, so begin with the MLS sign-in option unless you have been given separate Rayse credentials.
Where to find it
Download the Rayse mobile app from the desktop
Select the appropriate app store and Download the app.
Once the installation is complete, open the app.
How to log in
Open the Rayse mobile app.
Select Sign in with your MLS.
Choose your MLS from the available options.
Complete your MLS sign-in process.
After authentication, you should be returned to the Rayse app automatically.
Because Rayse uses single sign-on, you d not have a separate Rayse password when accessing the platform through your MLS.
What you can do
Sign in using the access provided by your MLS.
Use the same Rayse account on both the desktop platform and the mobile app.
Access and manage your journeys while working away from your desk.
Use supported mobile features that help capture, organize, and confirm your work.
Talk to Rae.
A note on separate credentials
The email and password fields are available for users whose Rayse accounts were specifically created with separate credentials. If your access is provided through an MLS, select Sign in with your MLS rather than entering an email address and password.
Using a different email address or creating separate credentials may prevent the app from connecting to the correct account.
If the app does not open
First, confirm that you selected Sign in with your MLS and chose the correct MLS. If the MLS sign-in page opens in your browser, complete the authentication process and allow your device to return you to the Rayse app.
If Rayse still does not open:
Confirm that the app is updated to the latest version.
Close and reopen the app.
Confirm that your device has an active internet connection.
Restart your device and try again.
Contact support and include your name, MLS, device type, operating system, the time you attempted to sign in, and a screenshot of the issue.